Support

If you are having trouble with this site please check out the FAQ below for answers.

If you still need help you can email SHHA Website Support here


FAQ

Im a resident of Sleepy Hollow, how do I join the SHHA and the Pool?

I'm not a resident, how do I join the Pool


How do I log in?

  • Go to www.shha.org
  • Click the "Log In" button, top right corner of the Home page 
  • Enter your email and password



I forgot my Password

  • On the "Log In" page, click "forgot my password"
  • The system will email you a new password



How do I pay online?

  • If you are already a member, log in to the site and you will be promoted to pay online
  • Follow the instructions provided on the page


I don't want to pay online - Where do I mail my check?



How do I update my profile or privacy settings?
  • Once you are logged in, click on your name on the top right corner of the home page
  • From the you can update your profile information, privacy and email notification settings

How do I obtain a unique login and password for another family member ?
  • This is not required but sometime there may be a need to have separate logins for the adults in the household
  • If this is needed, the primary member (the adult member who already has a login) can add another member in "Profile" section
  • Select add a Bundle Member an follow the instructions to add another member


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